Welcome to James River Ford
Learn More
**Limitations apply. Earn Points for the purchase of Ford, Motorcraft®, or Omnicraft™ parts and associated labor at a participating Ford Dealership. See FordPass® Rewards Terms and FAQs. Must have an activated FordPass Rewards account within 60 days of service invoice date to receive FordPass Rewards Points. Motorcraft® and Omnicraft™ are trademarks of Ford Motor Company.
†FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Limitations apply. Earn Points for the purchase of Ford, Motorcraft®, or Omnicraft™ parts and associated labor at a participating Ford Dealership. See FordPass® Rewards Terms and FAQs. Must have an activated FordPass Rewards account within 60 days of service invoice date to receive FordPass Rewards Points. Motorcraft® and Omnicraft™ are trademarks of Ford Motor Company.
†FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Introducing the Ford Family
We're Here For You
James River Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
First- I’m the guy that buys a used Mazda 3 from a Ford dealership. Guru found me a sweet unicorn of a maz 3 6 speed hatch and I couldn’t reach out fast enough. Tyler answered my txt on his day off from his house. He was quick to shoot me over a video description and any details the next day. The process was seamless- and living over 4 hours away, the dealership had staff deliver it to my house (very lovely couple btw). Every story has its negative, so the low down was a a few things came with the vehicle that weren’t described. Mind you, these are hazards of buying a vehicle remotely. Regardless, after a months worth of playing phone tag and communication issues with schedules, the owner of the dealership reached out to talk to me about any issues I have had. This example shows how deep James River Ford really cares about discussing any issues or making anything right that a customer might have. Within 12 hours of the owner calling me, any issues were mitigated. This place really puts the customer first- because they understand for most people a vehicle purchase is a gigantic financial step. Please give this dealership 3,4, maybe even 5 looks at every car they have. Whichever you choose know that they will make sure your taken care of regardless of any issues or preferences you have. Thanks again James river - my experience with you and your dealership made an impact when you went the extra mile to be impactful to a customer. I will be buying a 3/4 ton truck in the next few years and I will absolutely drive 4 hours to get one from them!
Great service !! Everyone is friendly and took good care of my car. Thank you James River Ford
Great atmosphere and team, from the moment you walk in the door they make you feel like family and that they care
Service and parts team always gets me what i need to help get me taken care of. Love the atomosphere of the new building also, very inviting
Always take care of me, great staff and awesome new building. Staff is always pleasant and helpful for our needs
Very helpful and knowledgeable on ford vehicles, helped me get the Maverick that I wanted at a good price. I'm not sure I like having to go to my phone when I want to look something up in owners manual.
My name is Blake Mooney. My wife and I purchased a 2021 Chevrolet Suburban from James River Ford on April 28, 2025. The day after we drove the vehicle off the lot, it rained, and we immediately noticed a leak from the sunroof, with water dripping directly onto our daughter’s car seat. I have video documentation of this incident. I contacted Jeremy, our salesman, right away. He acknowledged the issue and told me to bring the vehicle back when we returned for hail damage repairs, assuring me that the sunroof would be repaired at that time. We brought the car to James River Ford on May 12, 2025 for both the hail damage repair and the sunroof issue. Later that same day, we were told the repairs had been completed and that everything was resolved. However, on May 29, 2025 during another rainstorm, the sunroof leaked again. This time, water dripped through the second-row dome light. I recorded this and shared the video with Jeremy. After some communication with Mr. Ohare and Mr. Skinner, Sales Managers at James River Ford, I was instructed to take the vehicle to a GM dealer and was assured the issue would be corrected at James River Ford’s expense. We brought the vehicle to Pinegar Chevrolet in Republic, Missouri, on June 3, 2025. I provided the video evidence of the leak, along with GM Service Bulletin 23-NA-087, which directly addresses sunroof drain issues in this vehicle model. After holding the vehicle for several days, Pinegar Chevrolet claimed they could not replicate the issue and, therefore, James River Ford would not authorize any repairs under the bulletin. On June 18, 2025 we were told to pick up the vehicle, with no work having been performed. When we retrieved the car, we immediately noticed significant water stains on the headliner near the sunroof. I sent photographic evidence of this damage to both Pinegar Chevrolet and Jeremy at James River Ford. I also re-shared the GM Service Bulletin, to which Jeremy responded: “That service bulletin seems pretty clear… Taking it back to Chevy or GM and getting that drain hose replaced seems like a pretty clear solution.” Despite this, I was informed that James River Ford would not be offering any further assistance, and I was effectively left to handle the issue on my own. Let me be clear: I am not seeking financial gain, but out of the 6 weeks we have owned this vehicle I have spent numerous hours trying to resolve this problem, and have been out of a vehicle for nearly 3 weeks. I simply want the vehicle I purchased for nearly $40,000 to perform as expected—without leaking water through the roof during rain. We purchased this vehicle from a dealership expecting integrity, transparency, and customer support. While I acknowledge the vehicle was sold AS-IS, at no point were we informed of any water intrusion or sunroof issues, which would have absolutely been a dealbreaker for us. I would never feel comfortable selling this vehicle to another individual without disclosing such a major defect, and I expect a reputable dealership to uphold the same standard. As it stands, I am deeply dissatisfied with how this is being handled, and unless this issue is properly addressed, I will not return to James River Ford for future purchases or service. I am also prepared to escalate this matter through every available channel to seek a just resolution. I ask that James River Ford take accountability and arrange for proper inspection and repair of this defect at your expense, as was previously indicated. I look forward to your prompt response and can provide you with further documentation of emails, phone calls, and text messages. Sincerely, Blake Mooney
We have been to this dealership a few times just browsing before this purchase. They have always been very friendly and helpful not pushy. We found a truck we wanted on their website and called to see if still available. Worked with Brett Williams. He was personable and knowledgeable. The whole process was quick. We got a great deal on our trade in. We highly recommend James River Ford.
James River Ford is the best, the accommodating staff James find ways for me to achieve my requirement for i can purchase my dream car. Thank you James River Ford. Happy and satisfied customer here.
Brett at James River Ford did a GREAT job getting me into the exact car amd a great deal Best FORD DEALER in the Ozarks!
I’ve Bought my last 3 vehicles from Brett Williams down at James River best Ford deal in the Ozark’s of you’re in need of a vehicle go check in with the boys down at James River ford they’ll take great care of ya!!
They were very professional and very friendly and great at helping me find a car.
Very good dealership everyone is very helpful. I didn't feel pressured which is a nice change. Thank you.
Cleaned and accessible right off the highway. Entrance to the sales area could be more clearly identified.
My husband and I were on vacation and had issues with our Ford F150, we stopped at another Ford dealer and they were booked up, we were referred to James River Ford. It was a Friday afternoon. They assured us they could fix, they ordered Part and had our truck fixed Monday morning. They even gave us a nice rental to use to get back to our campsite. Would highly recommend them for prompt repairs.

Welcome to James River Ford
When you choose our Ford dealer in Ozark for your next new or used vehicle, you choose a lifelong partnership. Other car dealers in Ozark don’t go the extra mile to care for their customers long after the sale, and you’ll notice that when you step through our doors. See what makes us a go-to Ozark new car dealer for drivers everywhere when you visit us today. Browse our website online, or make the drive to us from Springfield to speak with a team member and get all of your questions answered.
Plenty of New & Used Vehicles
If you’re looking for an affordable Ozark new car dealer with plenty of new Ford vehicles to choose from, then you’ll be pleasantly surprised when you shop at James River Ford. We also have a solid reputation as an affordable Ozark used car dealer, with plenty of well-priced pre-owned Ford and non-Ford vehicles in our used inventory. Whichever you decide, be sure to stop and see about our new and used vehicle specials to see how great of a discount you can get on the final price.
Expert Service & OEM Parts
Routine service is key to keeping your vehicle running like new on the Branson roads, and when you schedule service at James River Ford, you’ll be able to get quality service at an affordable price. Our service team can handle anything that’s thrown their way, and they’ll repair Ford vehicles and non-Ford vehicles. Be sure to use our service specials to see how much you can save on every visit. If you’re more of a DIY driver, then be sure to also check out our parts store to find the OEM parts you need for your weekend maintenance projects.
Auto Finance & Leasing Options
When you find the new or used vehicle that has everything you need to take on the Nixa roads, the only thing left to do is reach out to our finance team to take care of financing or leasing. We’ll go over all of your questions and concerns, so you can make the best financial decision possible. When you apply for financing online, you can significantly speed up the process and get one step closer to driving away in your new Ford.
Visit Our Ford Dealer in Ozark
So, what makes us different from other car dealers in Ozark? Contact us to see for yourself what makes us stand out from other Ozark used car dealers and new Ford carriers. For any other questions, reach out to anyone on our team.
Ford Blue Advantage: Confidence at Every Turn
Experience the benefits of Ford Blue Advantage! Each Ford Blue Advantage vehicle features a limited warranty, multi-point inspection, 24/7 roadside assistance, and FordPass™ Rewards Points.


James River Ford
400 North 20th Street
Ozark, MO 65721
Service:417-238-0436
Parts:417-427-3136
Sales: 417-409-1540 | Sales: Closed
Service: 417-238-0436 | Service: Closed
Parts: 417-427-3136 | Parts: Closed
Directions
Sales
- Sales:417-409-1540
- Mon - Sat8:30 AM - 7:00 PM
- SunClosed
Service
- Service:417-238-0436
- Mon - Fri8:00 AM - 5:30 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
Parts
- Parts:417-427-3136
- Mon - Fri8:00 AM - 5:30 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
- Main:417-409-1540
- Sales:417-409-1540
- Service:417-238-0436
- Parts:417-427-3136
- Mon - Sat8:30 AM - 7:00 PM
- SunClosed
- Mon - Fri8:00 AM - 5:30 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
- Mon - Fri8:00 AM - 5:30 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
Ford Blue Advantage: Confidence at Every Turn
Experience the benefits of Ford Blue Advantage! Each Ford Blue Advantage vehicle features a limited warranty, multi-point inspection, 24/7 roadside assistance, and FordPass™ Rewards Points.

